Contact us

If you have an enquiry or want to ask us something please contact us.

We are committed to providing a high standard of customer service to all residents of Nottinghamshire. View our Customer service standards [PDF] for more information. 

Contact us online

This service is for

Contacting our customer service centre. If you have an enquiry you can use this form to contact us at any time. 

What will happen next

To help us deal with your enquiry as quickly as possible please include the following details:

  • your name
  • your email address
  • your enquiry or message
  • the district you live in. 
Contact us now

Alternative ways to do this

If you can't access the online form you can contact our customer service centre by:


You can email your enquiry to

We aim to respond to email enquiries within two working days.

Social Media

You can also contact us on Facebook or Twitter and a member of our customer service team will get back to you.


Telephone: 0300 500 80 80

Calls cost no more than calls to standard geographic numbers and will also be included in inclusive minutes and discount schemes. You can call us:

  • Monday to Friday 8am to 6pm

Minicom: 01623 434 993

In person

Speak to a customer service advisor at one of our customer service points

Share this page?